NOTICE: Due to an outage by our phone provider, our call center is unable to accept phone calls at this time. We are actively working to have this issue resolved within the next 24 hours. We apology for the inconvenience and look forward to assisting you as soon as possible.

Contact Us

Sales and Marketing Support

855-728-7542
Monday - Friday 7:00 a.m. to 5:00 p.m. CT
Sales Connect Team
Email: star.sales@ameritas.com

Administration or Billing
800-659-2223
Monday - ​Thursday 7:00 a.m. to ​7:00 p.m. CT
Friday 7:00 a.m. to ​​5:30 p.m. CT
Fax: 402-467-7338
Group and Individual Administration
PO Box 81889
Lincoln, NE 68501
Email: adminserv@employeeBenefitservice.com

Dental or Vision ​Claims
8​00-487-5553
Monday - ​Thursday 7:00 a.m. to ​​12:00 a.m. CT
Friday 7:00 a.m. to ​​​6:30 p.m. CT
Group and Individual Claims
PO Box ​82520
Lincoln, NE 68501
Email: ​group@ameritas.com

Submit a New Claim or Pretreatment Estimate
Fax: ​402-467-7336
Group and Individual Claims
PO Box ​82520
Lincoln, NE 68501

Partnering Opportunities
​855-728-7542
Monday - ​Friday 7:00 a.m. to ​5:00 ​p.m. CT
Email: star.sales@ameritas.com

Producer Licensing and Commissions

800-659-2223, option 5 for Licensing, option 6 for Commissions
Fax: ​​402-467-7342
Group and Individual Licensing
PO Box ​81889
Lincoln, NE 68501
Email: ​lc@ameritas.com


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Access your account to request a new ID card or call us at 800-659-2223. ​

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